How to Check Your SASSA R350 Status and Payment Dates in 2025

The SASSA R350 Grant has proven to be a lifeline for millions of people in South Africa, especially during tough times. This grant not only provides financial relief but also gives hope to those who are deprived of any other social assistance. But once you apply, everyone has the same two questions in their mind: “Was my application approved?” and “When will the money come?”

In this article, we will explain the whole process to you in simple language so that you can get timely updates and avoid any delays.

Understand the Process of SASSA R350 Grant

Before checking any status, it is important to understand how the whole process works. When you apply for the SASSA SRD R350 Grant, SASSA reviews your information – such as your income, job status and whether you are already receiving any other government assistance.

The full process is as follows:

1. Apply for the R350 grant online or otherwise
2. Details reviewed by SASSA
3. Your status is updated to – “Approved”, “Pending”, or “Declined”
4. A payment date is set if approved
5. If the application is rejected, an appeal option is available

How to check your SASSA R350 status?

You can check your application status in three simple ways:

1. Check online:

• Go to https://srd.sassa.gov.za website
• Select the “Check Status” or “Application Status” option
• Enter your ID number and the same phone number you provided in the application
• Click “Submit”
• Your current status will be displayed on a monthly basis

2. Via WhatsApp:

• Save SASSA’s WhatsApp number 082 046 8553
• Send “Hi”
• Select the “Status” option and follow the instructions
• Enter your ID and details
• You will receive the status information via a message

3. Check by calling:

• SASSA Helpline: 0800 60 10 11
• Call and provide your ID number and phone number
• A representative will tell you your status

What does the type of SASSA status mean?

1. Approved – Your application has been approved and payment will be made soon
2. Pending – Your details are still being verified
3. Declined – Application has been rejected (you can appeal)
4. Canceled – Your application has been cancelled (apply again)

How to check payment date?

If your status is showing “Approved”, the next step is to know when the money will arrive. This depends on the payment method you choose:

Bank details:

• Go to the same SASSA website and enter your ID and phone number
• Look under the month where “Approved” is written
• You will find the date next to “Payment Date”

Cash send or store collection:

• Wait for an SMS from SASSA or its partner
• This SMS will tell you when and where to collect the money
• Don’t go to the store without an SMS, as you will not receive the money

Common problems and their solutions

Long “Pending” status:

• It can take time to check the information
• Don’t apply again, but contact the helpline if it’s been more than 1 month

Application rejected:

• Appeal at https://srd.dsd.gov.za/appeals
• Appeal is required within 90 days
• State the reason clearly and attach documents if possible

Approved but payment did not arrive:

• Check the bank information to make sure it is correct and verified
• If you have selected Cash Send, wait for an SMS
• Contact if nothing happens after 10 working days

How to Appeal? (for Declined Application)

1. Go to https://srd.dsd.gov.za/appeals
2. Enter your ID and the same phone number
3. Select the month in which your application was rejected
4. State the reason clearly and upload the required documents
5. Wait for a response after submission (may take 2-3 weeks)

Tips:

• Give all the information honestly
• Keep the language clear
• Be patient, try again if the appeal is rejected once

Conclusion

The SASSA R350 Grant is extremely important for those who need help. If you have already applied or are thinking of applying, the information above is a complete guide for you. Keep checking your status from time to time, keep an eye on the payment date and resolve any issues wisely.

If you face any problem in any step, then take help of helpline, website or WhatsApp. And most importantly – you have the right to appeal, so never get discouraged.

FAQs

Rick Adams